Can I take this battery on an airplane?
We offer two TS replacement batteries. You can take our 300Wh battery on an airplane since that Wh is within the max allowed. You can use the same documentation you got from TravelScoot® to show airline agents (if needed), since it is not battery specific and explains the FAA regulation. https://www.travelscoot.com/air-travel-with-an-electric-mobility-scooter/
You cannot take the 600Wh battery on an airplane since it exceeds the FAA regulation for energy capacity.
Do you have a warranty?
We offer a 2-year warranty against internal defect only. So anything else, such as submerging the battery, dropping it, burning it, acts of God, opening the battery case, shorting the contacts, feeding it to a hippo, etc., etc., will likely damage the battery and are not covered under the warranty. The 2-year period begins with date of sale, and transpires over the standard USA calendar period. The warranty is still in effect when the battery is turned off or not in use. Personally identifying as being from another timeline/multiverse, or from a planet where time passes differently will not increase the warranty period; each battery sold is logged with an internal serial number and the date of sale is recorded in a database.
Can the battery be used on any TravelScoot® scooter?
TravelScoot® has offered different model scooters and will continue to innovate and present new scooter models. Our batteries are specifically designed to be a replacement for their line of Lithium batteries (151Wh, 252Wh, and 420Wh). If your scooter can fit these Lithium batteries, then our 300Wh battery can fit in your scooter. Our 600Wh battery is twice as tall as our 300Wh battery and we've only tested it in the Deluxe scooter.
Please let us know if you have the older style scooter with the red battery connector plug so we can send the right pigtail wire to match your scooter.
Is this company part of TravelScoot®?
We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with TravelScoot®, or any of its subsidiaries or its affiliates. The official TravelScoot® website can be found at https://www.travelscoot.com/
This website is intended to specifically sell replacement Lithium batteries for the TravelScoot® scooters. The website is owned and managed by Lithium Storage Inc. Design, production, and support of the batteries offered on this website are managed by Lithium Storage Inc. To reach the managing entity or inquire about other energy storage products, please visit https://www.lithiumstorage.com/